Privacy Policy
01 Introduction
Charles Waller Designs is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or schedule a consultation with us.
By using our website or submitting information through our booking calendar, you agree to the practices described in this policy.
02 Information We Collect
Information You Provide Directly:
The primary way we collect personal information is when you voluntarily submit it through our booking and consultation scheduling calendar. This may include:
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Your full name
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Email address
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Phone number
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Business name and type
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Any notes or details you include in the booking form
Automatically Collected Information:
Like most websites, ours may automatically collect certain technical information when you visit — such as your IP address, browser type, and pages viewed. This data is used only to understand general site performance and is not tied to your identity.
03 How We Use Your Information
We use the information collected through our booking calendar solely for legitimate business purposes, including:
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Scheduling and confirming your consultation appointment
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Communicating with you about your project needs and our services
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Sending follow-up correspondence related to your inquiry
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Preparing proposals and project documentation
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Improving our website and services based on general usage patterns
We do not use your personal information for unsolicited marketing, and we do not sell it to any third parties.
04 How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only in limited circumstances:
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Service providers: Trusted third-party tools that help us operate our business (e.g., our booking platform, email provider) may process your data on our behalf. These providers are bound to keep your information confidential.
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Legal requirements: We may disclose information if required by law or to protect the rights, property, or safety of our business or others.
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With your consent: We may share information in other circumstances with your explicit permission.
05 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — typically for the duration of our business relationship and for a reasonable period afterward. If you would like your information removed from our records, please contact us directly.
06 Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our booking and communication tools use industry-standard encryption. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
07 Third-Party Links & Tools
Our website may contain links to third-party websites or use third-party scheduling tools. This Privacy Policy applies only to Charles Waller Designs. We encourage you to review the privacy policies of any third-party services you interact with, as we are not responsible for their practices.
08 Your Rights
You have the right to:
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Request access to the personal information we hold about you
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Request correction of any inaccurate information
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Request deletion of your personal information
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Opt out of future communications at any time by contacting us directly
09 Children's Privacy
Our services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through our site, please contact us so we can promptly remove it.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
11 Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out: charles.w.waller@gmail.com